Frequently Asked Questions (FAQs)
We’ve put together answers to some of the most common questions about the Reluxe Stereo and our services. If you need anything else, feel free to get in touch.
We’ve put together answers to some of the most common questions about the Reluxe Stereo and our services. If you need anything else, feel free to get in touch.
Fit and dimensions
Does the Reluxe Stereo fit my car?
If your vehicle has a standard single din radio slot, you’re good to go.
What are the dimensions of the Reluxe Stereo?
Front panel: W 188mm x H 60mm x D 8.5mm.
Console unit: W 178mm x H 50mm x D 140mm.
Total weight: approx. 4.5 kg.
What’s included with the standard unit?
The Reluxe Stereo, media cable, GPS receiver and power cord with cable harness.
Does the Reluxe Stereo fit my car?
If your vehicle has a standard single din radio slot, you’re good to go.
What are the dimensions of the Reluxe Stereo?
Front panel: W 188mm x H 60mm x D 8.5mm.
Console unit: W 178mm x H 50mm x D 140mm.
Total weight: approx. 4.5 kg.
What’s included with the standard unit?
The Reluxe Stereo, media cable, GPS receiver and power cord with cable harness.
Features and software
What software is preinstalled?
Reluxe Stereo supports Apple CarPlay™, Android Auto™, DAB/FM/AM radio and Google Maps.
What operating system does the Reluxe Stereo use?
Reluxe OS is a customised system based on Android™ OS 14.
What connectivity does the Reluxe Stereo support?
Reluxe Stereo features Bluetooth 5.0, Wi-Fi 6, NFC™, and two 2A USB Type-C 3.0 ports with PD fast charge function. It also supports GMS with an optional SIM card cartridge.
What sensors and receivers are included?
Reluxe Stereo comes with a gyroscope, accelerometer and GPS receiver.
What software is preinstalled?
Reluxe Stereo supports Apple CarPlay™, Android Auto™, DAB/FM/AM radio and Google Maps.
What operating system does the Reluxe Stereo use?
Reluxe OS is a customised system based on Android™ OS 14.
What connectivity does the Reluxe Stereo support?
Reluxe Stereo features Bluetooth 5.0, Wi-Fi 6, NFC™, and two 2A USB Type-C 3.0 ports with PD fast charge function. It also supports GMS with an optional SIM card cartridge.
What sensors and receivers are included?
Reluxe Stereo comes with a gyroscope, accelerometer and GPS receiver.
Customisation and gift options
Do you offer gift wrapping or gift cards with personal messages?
While we don’t offer gift wrapping, our packaging is carefully designed for direct shipping. At checkout, you can add a personal message if you’d like.
Can I customise the Reluxe products?
Yes. Our bespoke service allows you to customise everything from name engravings to panel designs. Click here to learn more.
Do you offer gift wrapping or gift cards with personal messages?
While we don’t offer gift wrapping, our packaging is carefully designed for direct shipping. At checkout, you can add a personal message if you’d like.
Can I customise the Reluxe products?
Yes. Our bespoke service allows you to customise everything from name engravings to panel designs. Click here to learn more.
Shipping and returns
Where do you ship from and when will I receive my order?
We ship worldwide from the UK. Shipping details will be available once we move into production.
Can I get a refund on my pre-order?
We offer a full refund on pre-orders before the product enters production. For more details, please contact us.
Where do you ship from and when will I receive my order?
We ship worldwide from the UK. Shipping details will be available once we move into production.
Can I get a refund on my pre-order?
We offer a full refund on pre-orders before the product enters production. For more details, please contact us.